Terms and Conditions
Plus our Terms of website use, Privacy & Cookie Policies
The “Company” is Fords Garden Buildings.
The “Customer” is the person, firm or company who purchases the product or services from the Company.
1.1. It is considered that any customer entering in to an agreement with Fords Garden Buildings is in acceptance of these terms and conditions. The customer is responsible for obtaining a copy of these terms and conditions for their reference.
1.2. Fords Garden Buildings reserves the right to amend these terms and conditions at any time.
1.3. No variations of these terms and conditions shall be of any effect unless agreed by the Company in writing.
1.4. If any part of this Agreement is declared unenforceable or invalid, the remainder will continue to be valid and enforceable.
1.5. The contract shall in all respects be construed and operated as an English contract governed by English law and any dispute arising out of, or in connection herewith, shall be referred to the English courts.
2.1 The company website, brochure and any elevation drawings serve as a guide only and do not form part of any contract.
2.2. The company make every effort to be as accurate as possible however precise measurements indicated on our website, in our brochures and on any order documentation are subject to reasonable levels of tolerance.
2.3. The company reserves the right to alter specifications without prior notice. Changes to product specification are rare and reasons for doing so may include, but are not limited to, improving general quality or efficiency of the product, because the material is no longer available to the company or for drastic changes in material costs. The company will always endeavour to inform the customer when any significant specifications are to be amended.
2.4. On rare occasions whereby goods ordered by the purchaser are not available from stock, Fords Garden Buildings will notify the buyer and give them the option to wait until the goods are available from stock, accept an alternative product, or be reimbursed and receive a full refund.
2.5. Very occasionally products featured on the website may be known by different branding names but are in fact the same product stipulated by the manufacturer. Fords Garden Buildings reserve the right to supply these as the products listed on our website, despite in some circumstances being identical. Occasionally, manufacturers update and improve products and Fords Garden Buildings reserve the right to supply these to fulfil an order.
2.6. All images and photography used is purely for illustrative purposes only – actual product colours may vary slightly due to the digital photography process and variations in individual user monitor settings this will not detract from the overall quality or performance of the product. Sizes are approximate only and generally refer to external dimensions (not including the roof overhang). It should also be noted that the exact size dimensions of timber components cannot be guaranteed due to the natural variance of this material depending on its surroundings and climate. For specific dimensions please consult Fords Garden Buildings.
3.1 The total costs of your order will be the price of the products that you order and the cost of any additional services or products you choose.
3.2 All prices stated on the company’s website and literature include VAT at the current rate.
3.3 Fords Garden Buildings adhere to a transparent pricing policy; no discounts other than those advertised on our website and/or at our show site at the time of order will be applied.
3.4 Prices, offers and products are subject to availability and may change before (but not after) Fords Garden Buildings accept your order. If for any reason a product becomes unavailable after the point of your order, Fords Garden Buildings reserve the right to supply you with a product that is, in our opinion, a suitable alternative item. In the unlikely event of this occurrence you would be notified and given the option to accept the alternative product or cancel your order.
3.5 If a product or service is listed at an incorrect price due to a typographical error or an error in the pricing information received by Fords Garden Buildings from our suppliers then we reserve the right to cancel the contract. In these circumstances you will not be entitled to seek compensation for disappointment suffered or for any losses which you might otherwise have incurred. Fords Garden Buildings reserve the right to change the price of a product at any time. If you require any products in bulk please contact Fords Garden Buildings for potential discounts.
3.6 Once the customer places an order and the deposit is received, a sales confirmation will be issued and the price stated will remain fixed, unless the order is put on hold for longer than 90 days.
4.1. Payments terms will be stated clearly on the customer’s order documentation.
4.2. For Sheds, Summerhouses, Workshops, Garages, Potting Sheds, Tool Stores and Log Store buildings we require a 30% deposit and the final balance is payable on the day of delivery/installation.
4.3 For our larger bespoke buildings, Garden Studios & Garden Rooms we require staged payments. This will be detailed on the order documentation as follows:
We require a 40% deposit to confirm the order, a further 40% stage payment following the first week of construction, and then a final balance payment due on completion of the project.
4.4.Failure to pay the deposit could result in a delay to the installation date or, in some cases, cancellation of the order.
4.5.Fords Garden Buildings reserve the right to refuse orders if deemed necessary.
4.6 Fords Garden Buildings accepts card payments via Mastercard, Visa, Visa Electron, Visa Debit, Solo and Maestro (formerly Switch), payment by BACS (Sort Code: 08-92-50 Account Number: 68445458) and payment by cheque (made payable to Fords Garden Buildings).If paying the final balance by cheque, it must be handed to the install team on the day of completion (cheques must be made payable to Fords Garden Buildings).
4.7 Payment is deducted when the order is processed. Payment can be made over the telephone. If the order is made over telephone, confirmation will be given verbally at the time of the call by Fords Garden Buildings sales staff.
4.8. If an order is made through the secure online payment system, after payment is received, Fords Garden Buildings shall confirm by email the details, description and price of the goods purchased.
4.9. If additional minor works (i.e. plastering, painting, electrics, trimming) or any remedial action is required after the main installation, a proportionate retention (reflecting the cost of outstanding work) is agreed between Fords Garden Buildings and the customer until the outstanding works are completed.
4.10. All goods remain the property of the company until the final balance is paid for in full.
4.11. Orders with Fords Garden Buildings are subject to cancellation and postponement charges, where applicable, in accordance with clauses 5 and 8 of this contract.
5.1. As all Products designed and manufactured by Fords Garden Buildings are made-to-order, to customer specifications, they are exempt from cancellation rights.
5.2. The customer may cancel an order and receive a full refund up to 35 calendar days before the scheduled installation date. For avoidance of doubt, the scheduled installation date is the week commencing date indicated on the most recent Sales Order Confirmation sent to the customer.
If you wish to cancel an order before it has been delivered, you must contact Fords Garden Buildings immediately. You must confirm your cancellation in writing via fax or email. If you cancel via telephone your order will be put on hold until a written cancellation has been received. If the building has been manufactured there may be a cancellation charge dependant on the individual case.
5.3. If the customer wishes to cancel an order within 35 calendar days of the scheduled installation date the following charges will be incurred;
5.3.i. Within 35-15 days of the scheduled installation date: 10% of the total sales price;
5.3.ii. Within 14-11 days: 30% of the total sales price;
5.3.iii. Within 10 days: 50% of the total sales price.
5.4. If the customer cancels an order once the base has been laid they will forfeit the total sales price in full unless an alternative agreement has been confirmed between the customer and Fords Garden Buildings.
5.5 The customer shall inspect the goods immediately upon receipt and shall notify Fords Garden Buildings by email within 48 hours of the delivery if the goods are damaged or do not comply with any of the contract. If the customer fails to do so the customer shall be deemed to have accepted the goods. Unfortunately Fords Garden Buildings cannot accept any claims for damages after 48 hours.
5.6 Where a claim of defect or damage is made, Fords Garden Buildings will supply/replace any necessary parts to complete your agreed initial purchase.
5.7 If Fords Garden Buildings send you the incorrect product or if, upon receipt of all relevant evidence, we deem it has arrived faulty or damaged, you will be offered a full refund and exemption from delivery costs.
5.8. Fords Garden Buildings will not accept any product for return if it has been assembled, modified or customised in any way including being subject to the application of chemicals or paints. Fords Garden Buildings will require photographic evidence of any complaints, defects, requests to return a product due to claims of incorrect or incomplete product delivery.
5.9. Where exchange rates of currency are involved, the refund will be made in pound sterling and at the current exchange rate.
5.10. All sizes and measurements are approximations only and while Fords Garden Buildings will endeavour to ensure all products are manufactured as close as possible to the measurements provided we cannot be held responsible should there be a discretion in the finished size.
5.11. It is the customer’s responsibility to check that their order details, including building sizes and specifications are correct before making the deposit payment. Once the deposit payment has been received by Fords Garden Buildings the order has been confirmed. Any changes that the customer wishes to make to the order after payment of the deposit will incur an additional fee.
6.1. If a customer is not ready to proceed with an installation date they may place their order ‘on hold’ in which case the holding deposit will remain on account with Fords Garden Buildings. Prices will remain fixed for a period of 90 days from the date the order is put on hold, after which any recent price updates will be applied to the order.
6.2. Orders may remain on hold for a period of 12 months before they are automatically cancelled. The customer will be contacted at this time so that they may provide details for the refund of the holding deposit.
7.1. Planning consent is not normally required however, it is the customer’s responsibility to ensure that planning consent is not required for the installation of the outbuilding. We recommend you seek clarification from your local planning authority. Fords Garden Buildings will not be held liable for any breach of Permitted Development/Planning regulations applicable to your property or site.
7.2. If the site is in a Conservation Area we recommend that the customer contacts their local authority to confirm whether or not any Article 4 Directions (restrictions on your Permitted Development rights) have been applied to the property.
7.3. The holding deposit is refundable if Planning Permission is declined on condition that proof of the refusal is provided.
7.4. The customer is responsible for ensuring that their building and its location complies with their Planning Approval conditions. Fords Garden Buildings will not be liable for any changes a customer may make to the design, specification or location of a building once a Planning Application has been submitted or approved.
8.1. The company will always try to honour the estimated delivery/installation date, however delays are occasionally inevitable due to unforeseen factors beyond our control. This may include but is not limited to extreme weather conditions, access difficulties, parking, traffic. We cannot guarantee the installation date and cannot be held responsible for postponement or delay outside of our control.
8.2. The company cannot be held liable for any loss, damages, charges or expenses incurred by the customer as the direct or indirect result of any delay in the delivery, installation or completion of an order. The company will not be held financially liable for return visits that may be required for any rectification works to the building.
8.3. Any time frames given to the customer to suggest the duration of an installation are an estimate only and do not form part of any contract. The company will not guarantee to complete the installation of a building by any specified date or time.
8.4. If the customer postpones/delays the installation of the building for any reason within 14 calendar days of the installation the following penalties will be immediately incurred;
8.4.i. Within 14-6 days of the scheduled base installation date: 15% of the total sales price;
8.4.ii. Within 5 days of the scheduled base installation date: 30% of the total sales price;
8.4.iii. Any time after the base has been laid: 35% of the total sales price.
8.5. For any works booked in for optional upgrades, including but not limited to electrical connections, plastering, painting, the full charges will still apply if the customer cancels such work any time after the date(s) have been confirmed with the customer.
8.6 Unless otherwise agreed in writing by the customer and Fords Garden Buildings, the delivery of goods will take place at the address you have specified in the order. When the delivery arrives at the specified address someone must be present to accept it and the delivery must be signed for. Alternatively, an agreement can be made prior to delivery whereby written confirmation, in the form of an email or fax, stating permission is provided to drop the goods off at your given address without the requirement to have anyone present to sign for them.
8.7.Providing that Fords Garden Buildings delivers the goods to the address you have specified in the order then the goods will be deemed to have been delivered and Fords Garden Buildings will not be liable to you for any subsequent claim of non-delivery. Fords Garden Buildings does not have to be satisfied that the person who accepts delivery at the given address is you (or authorised by you to accept delivery of the goods).
8.8. Any liability of Fords Garden Buildings for non-delivery of the goods shall be limited to replacing the goods within a reasonable time or issuing a refund at the pro rata contract rate against any invoice raised for such goods.
8.9.The quantity or content of any consignment of goods or components of a good that are recorded by Fords Garden Buildings upon dispatch shall be conclusive evidence of the quantity or content received by you upon delivery unless you can provide conclusive evidence to the contrary.
8.10.Fords Garden Buildings also reserves the right to suspend future deliveries of goods and cancel any contracts with you if you have a bankruptcy order made against you or make an arrangement or composition with your creditors; convene a meeting of creditors or enter into liquidation. We also reserve the right to suspend any future deliveries should you fail to observe/perform any of your obligations under the contract between you and Fords Garden Buildings. This includes any contract between yourself and Fords Garden Buildings for the sale and purchase of the goods incorporating these conditions, whether effected by electronic mail through this website, or otherwise.
8.11.If a delivery is made and nobody is there to sign for the product (unless a pre-agreement has been signed allowing Fords Garden Buildings to leave the product without a signature upon arrival), the product will be returned to base and be awaiting another suitable dispatch date. In these circumstances the customer will be held responsible for paying all additional delivery costs to have the item retransported.
8.12 Fords Garden Buildings cannot be held responsible for any damage or injury sustained due to incorrect usage or assembly of any of our products. For comprehensive instructions on how to assemble products safely and correctly please contact Fords Garden Buildings.
8.13 In the event that a customer purchases an installation service for one of the Fords Garden Buildings products the customer must provide an accessible firm and level base on which to erect the garden building on the agreed date of installation. If Fords Garden Buildings deems the base not to meet the required standard Fords Garden Buildings reserve the right to refuse to erect the building and the installation will be aborted at the expense of the customer who would then have to pay further charges should they wish to re-arrange the installation. Any loss, damage or deterioration to the building which occurs after delivery whilst waiting for the adequate completion of the base will be the responsibility of the customer.
8.14 Access to the customer’s site must be safe and unrestricted. The site must not be more than 25 metres from the point of delivery unless arrangements have been made in advance with Fords Garden Buildings. Should the site not comply with these conditions, it will be the responsibility of the customer to supply extra assistance with the delivery.
9.1. The customer is responsible for preparing the site as per the written notes on the Sales Invoice, in any email correspondence with Fords Garden Buildings and any discussion that takes place during the site survey or at the time of sale.
9.2. The customer is responsible for providing all necessary parking permits, access and permissions in advance of the base and building installation dates. Access to electricity and water is required on site.
9.3. All sites/bases must be level with correct drainage in place, a clearance of no less than 400mm is required in addition to the external dimensions of the building to allow construction.
9.4. Where the customer has agreed to make their own arrangements for completion of the base, failure to complete the necessary preparations may result in a delay or, in certain circumstances, cancellation of the installation schedule. A minimum charge of £500 will be incurred if the customer has not carried out the necessary preparations as per clauses 9.1, 9.2 and 9.3.
9.5. The company will not deliver or install products through domestic buildings, over fences or other obstacles without prior consultation and written agreement.
9.6. Whilst every care is taken to avoid any damage to the Customer’s property, Fords Garden Buildings cannot be held liable for unavoidable damage caused by the installation team. The Customer accepts that some damage may be unavoidable, especially to access routes and the surrounding working areas.
9.7. We strongly recommend that garden landscaping is completed after the building has been installed to avoid any incidental damage.
9.8. The company will install materials, fittings or appliances supplied by the customer on a goodwill basis only. The company will not be held liable for any damage to such items. No additional items will be fitted/installed unless agreed in writing on the Sales Order prior to the team visiting site.
9.9. The company reserves the right to withdraw its employees or designated contractors from site where they deem the working conditions to be unsafe in accordance with current Health and Safety Regulations. In such cases the company will discuss any necessary changes to the working environment/conditions with the customer which must be carried out before works can continue.
9.10. All installation personnel have been trained and briefed on safe working practices including use of PPE (Personal Protective Equipment) in accordance with current Health and Safety regulations. If a full Risk Assessment and/or Method Statement are required by a customer 6 weeks’ notice must be given and charges may apply based on the level of compliance required.
9.11. Fords Garden Buildings are covered by liability insurance up to £5 million. Full details are available on request.
9.12. The site survey completed at the time of sale is a visual inspection only and the company cannot be held liable should any underground obstruction be discovered on commencement of works.
9.13. The company reserves the right to cancel or postpone any works should unforeseen circumstances arise that affect the company’s ability to fulfil an order. In the event that the company cancel the total installation of an order a full refund will be given to the customer, unless it is found that such unforeseen circumstances have been directly caused by the customer.
10.1. The customer must be present on the base installation date and is responsible for confirming the location of the base prior to construction. Once this position has been confirmed and base constructed the position cannot be changed. The customer should consider any areas surrounding the building that may be obstructed or restrict access to openings on or around the building.
10.2. No apertures or fittings for services not supplied by Fords Garden Buildings will be made unless agreed and confirmed in writing on your Sales Order.
10.3. If an existing base has been used e.g. concrete slab, Fords Garden Buildings cannot be held liable for subsidence or settlement issues.
10.4. Spoils created by the base team will not be removed from site unless agreed in writing prior to the works commencing.
11.1. A Part P certificate will only be supplied where Fords Garden Buildings completes a full external connection of power and will only be supplied to the customer once the final balance has been paid in full. The certificate can take up to 21 days to process. Where a full connection has not been made, readings are available on request. It is the responsibility of the certified electrician completing the full connection to certify the electrical works.
11.2. Every effort is made to provide an accurate quotation for electrical works, however the inspection of the customer’s own armored cable and consumer unit is only visual and is based on the assumption that the customer’s electrics comply with current building regulations. It is the customer’s responsibility to ensure that the cable is fit for purpose. Quotes given at the point of sale are estimates only and do not act as confirmation of the cable being suitable. Fords Garden Buildings cannot be held liable should the cable prove to be unsuitable or inadequate.
11.3. Fords Garden Buildings reserves the right to refuse to complete electrical work or to apply additional charges where a connection is not possible with the current power source/consumer unit. The customer will be informed and quoted prior to any necessary additional works being carried out.
11.4. Where Fords Garden Buildings are to complete a connection of an existing cable or of a cable to be supplied by the customer, it is the customer’s responsibility to run the cable from the main fuse board in the house to the site of the building. The customer must ensure that there is an excess of at least 10 metres of cable reaching the site. Unless otherwise stated on the customer’s Sales Order, Fords Garden Buildings will not complete any of the works to run the cable, this includes clipping the cable to any boundary/wall/fence. Should the customer request that such work is completed additional charges will apply.
11.5. The company reserves the right to make any changes to electrical product specification or services they deem necessary to ensure safety compliance. The customer will be made aware of any such requirements and cost implications before the relevant works are carried out.
11.6. Armored electrical and Ethernet cables are always run on the outside of the garden building, no armored cable will be run in the wall cavity.
11.7. No additional electrical work will be carried out by the company or designated sub-contractors unless agreed in writing on the Sales Order prior to the team visiting the site.
12.1. Fords Garden Buildings Garden Sheds, Summerhouses, Workshops, Garages, Bespoke Timber Buildings, Tools Stores, Log Stores, Bin Stores : These buildings carry a guarantee against product failure through normal use within 12 months of installation. If your product develops a fault within this period we will arrange for it to be fixed including parts and labour.
12.2. This guarantee does not cover weather damage, damage caused by third parties, expected wear and tear, any faults arising from the base not being solid or level or any movement or failure of the felt caused by temperature fluctuations or weather conditions.
12.3. Any buildings that have been ‘self-assembled’ and not fitted by our Installation Team will be covered by our guarantee for manufacturing errors only and not fitting errors.
12.4 We recommend that all customers refer to our CARE OF YOUR BUILDING section 18 for advice regarding how to maintain and prolong the life of our buildings.
12.5. Fords Garden Buildings Garden Studios and Garden Rooms: Fords Garden Buildings’ Garden Studios and Garden Rooms are covered by a comprehensive transferable guarantee, which is activated once the final balance is paid in full. The terms of your guarantee are as follows:
Design and manufacturing faults to the structure of the building (including rot and corrosion)
Internal misting in double glazing
Door and window hinges and locks
External decking (rot, corrosion and structural faults)
Internal linings and trim, floor covering, internal accessories, electrical installations and appliances, including underfloor heating, electrical and network connections
12.6. Buildings constructed by Fords Garden Buildings under ‘Permitted Development’ should not be used for habitable accommodation.If used for habitable accommodation the guarantee is invalid. Guarantee excludes normal ‘wear and tear’ and decorated surfaces.
12.7. No guarantee will be made by Fords Garden Buildings against the effects of weather exposure on the external cladding. External cladding will naturally fade and silver over time, it is recommended that any external cladding on the building is treated by the customer annually.
12.8. Tannalised Timber is a natural product and prone to changes in appearance, including some movement and the occurrence of small knot holes or splits in extreme temperatures and weather conditions. Any splits, knots or similar visual imperfections in the timber will not affect the structural integrity of the product in any way.
12.9. Whilst every effort is made to hand pick timber without visible knotholes or splits there may be occasions where timber is selected in good faith that contains what appears to be a solid knot. Over the course of time / during movement of the product etc it may occur that these small knot holes are then dislodged from the timber leaving a small knot or crack. Unfortunately we cannot be held responsible for this maturing of the product and can only offer our best advice as how to deal with this situation in the unlikely event that it should occur.
12.10. When measuring timber for the purpose of technical information the absolute external dimensions will be taken from a sample piece of each component used – it should be noted that due to the complex nature of the product and machining processes that this figure will give an average measurement that could be subject to slight variance throughout the rest of the individual boards in the pack measured. Whilst every effort will be made to select only components which match the average advertised sizing this is subject to the availability of the timber that has been machined and cannot be guaranteed.
12.11. Please note any guarantee offered does not cover the products against timber splits or warping. These are natural characteristics of the products and not defects and neither will these circumstances be accepted as a valid reason for the cancellation of an order, as this can occur naturally over time.
12.12. Door adjustments are not covered under guarantee and may be necessary from time to time. Adjustments can be easily carried out by the customer – please call our office for advice on 01452 546915.
12.13. Fords Garden Buildings guarantee glass on windows and doors in accordance with the ‘Glass and Glazing Federation’ guidelines (a copy can be obtained from our office on request). No guarantee will be made against scratches or imperfections in/on the glass once the sign-off of the building inspection has been completed.
12.14. Where underfloor heating has been installed the customer must ensure that all furniture is raised on legs, the use of flat- base furniture will invalidate your guarantee.
12.15. Guarantee claims should be made to the main office on discovery of the fault. Failure to report a fault immediately may invalidate your guarantee. Once agreed, a maintenance team will be dispatched to remedy the issues free of any charge. Fords Garden Buildings will not reimburse payments made to third party repair contractors without prior written consent.
12.16. If the customer is deemed to be responsible for any faults to the building, all costs associated with remedial works will be charged to the customer.
12.17. No guarantee will be made for materials, appliances or services supplied by the customer to be installed by Fords Garden Buildings. Such items are installed on a goodwill basis only.
12.18. The Company’s liability shall not exceed the total purchase value of the Product and the taking of the steps it deems necessary to rectify any issues shall constitute an entire discharge of the Company’s liability under this warranty.
12.19. The Company shall not be deemed liable for subsidence to the building or of the surrounding installation site unless such subsidence is caused by the negligence of the Company during installation.
12.20. Any structural alteration made to the building by the customer or a third party employed by the customer will invalidate your guarantee and as such any related remedial works will be chargeable as per clause 12.16.
13.1. Fords Garden Buildings follow NHBC guidelines relating to plaster finishes: “some cracking (up to 2mm wide) is likely due to shrinkage and differential movement of materials”. Settlement cracks should be filled and sanded by the customer and are not covered under guarantee. Plaster cracking over 2mm wide is covered under your guarantee for a 1-year period.
13.2. It is the responsibility of the customer to ensure that the building is well ventilated during the plaster drying process. The company will not be liable for any cracking or moisture retention caused by lack of ventilation during the drying process.
14.1. In our Garden Studios and Garden Rooms, wherever possible, doors and windows are supplied with trickle vents to provide adequate ventilation in the building and our standard electrical package includes an extractor fan.
14.2. For any building which is being used as a gym or exercise room it is important to maintain good ventilation. We recommend heating and ventilating your building before use and during use to avoid condensation on equipment.
14.3. We offer specific ventilation advice to our customers purchasing Sheds or Summer Houses dependent on their choice of building, the customer’s individual requirements and the intended use of the building.
15.1. It is the customer’s responsibility to ensure areas around the building are kept clear. An air gap under the sides and rear of the building must be maintained and clear of obstacles to ensure vegetation and weeds do not make contact with the building and lead to possible intrusion within the building. This will also ensure that no moisture can be trapped underneath the building.
15.2. Gutters and roofs should be inspected and cleared of all debris a minimum of twice a year.
15.3. As with any external building, failure to clear gutters and keep air gaps maintained may result in damage to the fabric of the building which will invalidate your guarantee.
15.4. If remedial work is carried out and the defect is found to be a result of the customer failing to maintain a clear area around the building, the work will be chargeable to the customer (as per clause 12.16).
16.1. Nothing contained in these Conditions shall be construed so as to limit or exclude the liability of the Company for death or personal injury as a result of the Company’s negligence or that of its employees or agents.
17.1. Fords Garden Buildings reserve the right to alter the website www.fordssheds.co.uk at any time. This includes altering the products, the content, the descriptions and the prices.
17.2 Fords Garden Buildings reserves the right to alter these terms and conditions at any time.
17.3 Please be aware that the website, despite the utmost effort to ensure all information is accurate, may contain typographical inaccuracies.
17.4. All images and photography used is purely for illustrative purposes only – actual product colours may vary slightly due to the digital photography process and variations in individual user monitor settings.
17.5. The copyright in all material provided on this site is held by Fords Garden Buildings or by the original creator of the material. Except as stated herein, none of the material; may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Fords Garden Buildings or the copyright owner.
17.6. Permission is granted to display, copy, distribute and download the materials on this website for non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials.
18.1. The lifespan of garden buildings can be dramatically prolonged by taking a bit of time throughout the year to look after the building and tend to any repairs before they become more serious.
18.2 Here are our 5 top tips to help you to keep your building in prime condition:
18.2.i. Treat your building: All of our Sheds and Summerhouse buildings come pre-treated with a spirit-based treatment (unless you have requested a non-treated building). We recommend that buildings are treated annually with wood preservative. We are able to supply customers with Premier Q Spirit Based Wood Treatment in ‘Mid Oak’ which is the treatment applied by our manufacturer to all of our buildings. External cladding on our Garden Studios and Garden Rooms will naturally fade and silver over time. We recommend that any external cladding on the building is treated by the customer annually.
18.2.ii. Check your roof: Ensure that the roof is clear of any debris such as leaves or twigs.The roof covering on your building should be inspected periodically to ensure that it is secure and that there is no damage.
18.2.iii. Ensure nothing is in contact with your building: Regularly cut back any overhanging tree or hedge growth. If a tree branch makes contact with your building it may damage the roof covering and encourage water leaks.
18.2.iv. Check your base: It is important to regularly check that your base is not being affected by the growth of any tree roots. Any movement of the base under the building can lead to twisting of the timber and cause problems with window and door openings.
18.2.v. Check any window seals: Ensure your building remains watertight by checking window seals inside and out periodically and particularly after periods of extreme weather conditions.
18.2.vi. For aftercare advice please contact us on 01452 546915 or via email: email@example.com
Fords Garden Buildings can be contacted via any of the following methods:
Telephone: 01452 546915 / 07527 012356
Postal Address: Fords Garden Buildings, 44 Millfields, Hucclecote, Gloucester, GL3 3NH
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For the purpose of the Data Protection Act 1998, the data controller is FORDS GARDEN BUILDINGS of 44 Millfields, Hucclecote, Gloucester, GL3 3NH.
What is the purpose of this privacy notice?
This privacy notice aims to give you information on how we collect and process your personal data through email contact, telephone contact, face to face contact or through your use of this website, including any data you may provide through this website when you enquire about our products or services, sign up to our newsletter, take part in a competition. This website is not intended for children and we do not knowingly collect data relating to children.
You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Sam Baker of Fords Garden Buildings, is the controller and responsible for your personal data (collectively referred to as Fords Garden Buildings, “we”, “us” or “our” in this privacy notice). Our contact details are 44 Millfields, Hucclecote, Gloucester, GL3 3NH, Email: firstname.lastname@example.org Telephone: 01452 546915.
For all data matters please contact Sam Baker on 01452 546915
or Email: email@example.com
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This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the privacy notice of every website you visit.
Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
WE ALSO COLLECT, USE AND SHARE AGGREGATED DATA SUCH AS STATISTICAL OR DEMOGRAPHIC DATA FOR ANY PURPOSE. AGGREGATED DATA MAY BE DERIVED FROM YOUR PERSONAL DATA BUT IS NOT CONSIDERED PERSONAL DATA IN LAW AS THIS DATA DOES NOT DIRECTLY OR INDIRECTLY REVEAL YOUR IDENTITY. FOR EXAMPLE, WE MAY AGGREGATE YOUR USAGE DATA TO CALCULATE THE PERCENTAGE OF USERS ACCESSING A SPECIFIC WEBSITE FEATURE. HOWEVER, IF WE COMBINE OR CONNECT AGGREGATED DATA WITH YOUR PERSONAL DATA SO THAT IT CAN DIRECTLY OR INDIRECTLY IDENTIFY YOU, WE TREAT THE COMBINED DATA AS PERSONAL DATA WHICH WILL BE USED IN ACCORDANCE WITH THIS PRIVACY NOTICE.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
Directly. You may give us your identity, contact and financial date by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you :
Third parties or publicly available sources. We may receive personal data about you from various third parties [and public sources] as set out below
Technical Data from the following parties:
(a) Analytics providers (such as Google based outside the EU);
(b) Search information providers inside or outside the EU.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
GENERALLY WE DO NOT RELY ON CONSENT AS A LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA OTHER THAN IN RELATION TO SENDING THIRD PARTY DIRECT MARKETING COMMUNICATIONS TO YOU VIA EMAIL OR TEXT MESSAGE. YOU HAVE THE RIGHT TO WITHDRAW CONSENT TO MARKETING AT ANY TIME BY CONTACTING US VIA EMAIL: INFO@FORDSGARDENBUILDINGS.CO.UK
PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA
We have set out below, in a table format, a description of all the ways we plan to use your personal data, with the legal bases we rely on to do so.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact Sam Baker on 01452 546915 or via email: firstname.lastname@example.org if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
|Purpose/Activity||Type of data||Lawful basis for processing including basis of legitimate interest|
|To register you as a new customer||(a) Identity|
|Performance of a contract with you|
|To process and deliver your order including:|
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
|(a) Performance of a contract with you|
(b) Necessary for our legitimate interests (to recover debts due to us)
|To manage our relationship with you which will include:|
(b) Asking you to leave a review or take a survey
(d) Marketing and Communications
|(a) Performance of a contract with you|
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
|To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)||(a) Identity|
|(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)|
(b) Necessary to comply with a legal obligation
|To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you||(a) Identity|
(e) Marketing and Communications
|Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)|
|To use data analytics to improve our website, products/services, marketing, customer relationships and experiences||(a) Technical|
|Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)|
|To make suggestions and recommendations to you about goods or services that may be of interest to you||(a) Identity|
|Necessary for our legitimate interests (to develop our products/services and grow our business)|
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
We have established the following date control mechanisms:
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition or registered for a promotion, and, in each case, you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any company outside of Fords Garden Buildings for marketing purposes.
You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting Sam Baker at email@example.com at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product or service purchase, a warranty, product or service experience or other transactions.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact Sam Baker on 01452 546915 or email: firstname.lastname@example.org[
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Some of our external third parties (Zoho email service provider and Sucuri Website Security Service) are based outside of the EU so their handling of your personal data will involve a transfer of data outside of the European Economic Area (EEA).
The third party processors based outside of the (EEA) that we use are GDPR compliant.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Details of our retention periods for different aspects of your personal data are available in our Retention Policy which you can request from us by email: email@example.com
By law we have to keep basic information about our customers including Contact, Identity, Financial and Transaction data for 6 years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see Your legal rights below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:
If you wish to exercise any of the rights set out above, please contact Sam Baker Tel: 01452 546915 or email: firstname.lastname@example.org
No fee required – with some exceptions
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
This version was last updated on 24th May 2018.
Please keep us informed if your personal data changes during your relationship with us. It is important that the personal data we hold about you is accurate and current.
To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please in the first instance contact Sam Baker Tel: 01452 546915 or email: email@example.com
If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK.
Please note – LHS Solicitors owns the copyright in this document.
Terms of website use
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
Terms of website use
Other applicable terms
If you purchase goods from our site, our full Terms and Conditions will apply to the sales.
Information about us
www.fordsgardenbuildings.co.uk (also accessed at web address www.fordssheds.co.uk ) is a site operated by Fords Garden Buildings (“We”). We have our registered office at 44 Millfields, Hucclecote, Gloucester, GL3 3NH. Our main trading address is Unit 24, Chase Lane Industrial Estate, Eastern Avenue, Gloucester, GL4 6PH. Our VAT number is 210 6171 59.
Changes to these terms
Please check this page from time to time to take notice of any changes we made, as they are binding on you.
Changes to our site
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
Accessing our site
Our site is made available free of charge.
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our site.
Your account and password
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at by email: firstname.lastname@example.org
Intellectual property rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
No reliance on information
The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
Limitation of our liability
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
If you are a business user, please note that in particular, we will not be liable for:
If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which will be set out in our Terms and Conditions
We do not guarantee that our site will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to make any use of content on our site other than that set out above, please email: email@example.com
Third party links and resources in our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.
We have no control over the contents of those sites or resources.
To contact us, please email: firstname.lastname@example.org
Thank you for visiting our site.